Went to Truhlsen Eye Institute because they are in-network with my vision insurance. Everything went well and felt I had a good experience. Would give a review of 5 stars on the eye exam. I did a trial with contacts and found ones I liked. My vision benefit allows $150 to go to glasses or contacts, so my doctor printed my prescription to the store inside of the Eye Institute that sells frames, lenses, contacts, etc. As I was leaving, I stopped in to order the contacts I liked. I was told that they don't work with my insurance... that is why I went to Truhlsen in the first place. In the end I was stuck finding a different place to order contacts. Even though the eye exam was covered by my insurance, it was such a hassle to find a different place to order the contacts.
My kids, husband & I have been going to Dr Schaaf for the last couple of years. Dr Schaaf & staff are always friendly. I have never had to wait more than 5 minutes in the waiting room for our appointment. The optical staff have been very patient & supportive of my daughter when trying contacts for the first time. We have always had a great experience.
The facility is beautiful. The doctors are the best in Omaha. The level of care is good. The front desk is very slow. I came 15 minutes early and they were so slow I almost missed my appointment.
I also feel like I should mention that although the front desk were very lovely. I always waited at least 15 minutes in line before I could check in. The receptionists were very busy checking patients in and answering phones. There are several seats at the front desk, but there are only 1 or 2 ladies working at a time. Up the number of people working and give your customers a better experience.
Dr Gigantelli is the best.
i've tried calling this place for the past 40 minates and no one answers the phone. 2 other clinics got me right in
Stanley M Truhlsen Eye Institute is a US Doctor based in Omaha, Iowa. Stanley M Truhlsen Eye Institute is located at 3902 Leavenworth St, Omaha, NE 68105, USA.
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