2. & 3. My grandmother passses away and I need my favorite black suit cleaned quickly. My wife, unbeknownst to me, takes in the suit to... fashion cleaners.
Lost my pants
Gave me the wrong jacket.
1. The idea of a dry cleaner in midtown crossing was so convient. They charged a little more then other cleaners but the location was just right.
Lost my winter jacket.
We pack up and take the flight to New York for the funeral.
I didn't walk in, but they sound too expensive.
Someone please take over this company and fire the leadership and retrain/fire the employees
Not the cheapest by any means, but the Green Clean is worth the extra cost, no chemical smells or residue from their process. Worth it. Took my husbands nice suit for a cleaning, it was stained and I was afraid I had ruined it trying to clean it myself, came back looking like new!
Strike three.
Strike one.
At that time, I didn't realize it was fashion cleaners that cleaned the clothes.
She took in three pairs of pants and two shirts and one suit jacket. The day before we are flying out we have the clothes back in the house and I notice that one of my pares of pants are missing.
Well, 3.04 for a shirt is nothing. They just quoted me over $7.00 for a tie.
Day of the funeral, I go to put my suit on and notice the jacket is short and tight. What gives? They had my pants mixed with another suit.
I took my winter jacket in for dry cleaning. Just the jacket, no other clothing. They said it would be a week. A stopped by a week later and they said they didn't have any jacket for me. They lost my jacket and denied ever receivIng it. I produced the ticket for service and they said they would look into it. I call them three days after that event and they say they found it at another store and will call when they bring it back to the midtown store. Five days later I call again and they say it's been sitting at their store for a day. The customer service is only worse then their organization. Attitude reflects leadership and that place has no leadership.
I was not satisfied at all they told me that my stuff would be done one day and then when I showed up to pick it up I found they lost two of the three pieces. Then when I tried to call them about it they put me aside and proceeded doing other things. It was ridiculous I would suggest never to use them at all.
Strike two.
Fashion Cleaners is a US Laundry based in Omaha, Iowa. Fashion Cleaners is located at 3220 Farnam St # 2109, Omaha, NE 68131, USA.
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