Our stay at Sonesta was almost perfect. The front desk employees were always smiling, offering us dinner and drinks even on our first night. The room was clean, comfy, just as picutred. The only issue we encountered was a man on our back porch at our sliding glass door at 7a. He was rattling around and woke us and our dog. When we opened the door he was walking away and my husband had to chase him down to find out he was an employee trying to fix a light?!
If you get room 624, don't use the upstairs shower. It has VERY little hot water pressure. The sink is fine. Makes no sense to me. Outside of that, great location, great price for what you get, and descent shopping and dining in the area.
Expensive for no reason. $400 and the toilets don’t even work.. when we called to have them fixed a woman showed up at our door to hand us a plunger. What kind of service is that? Do yourself a favor and find a better place to lodge your family. Won’t be back.. and won’t recommend.
The hotel is decorated nicely and the set up is very nice. My only complaint would be the carpet is so dirty that it turned my socks brown! Otherwise the rest of the room is very clean. The accommodations are great and they are in a very good location. Will be staying here again.
My family and I are staying for the weekend to visit the Omaha zoo. We were a little nervous when we first arrived, because it didn't look that great on the outside. However, the rooms are spacious and pretty nice for the price. The room wasn't quite as clean as I'd like, but nothing major. I brought it to the managers attention and she discounted my room. Overall, for the price I think it is worth staying. The rooms are more like apartments which makes me a little nervous being open to the outside, but we haven't had any issues.
Sonesta Es Suites Omaha is a US Lodging based in Omaha, Iowa. Sonesta Es Suites Omaha is located at 6990 Dodge St, Omaha, NE 68132, USA.
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