I love going too Petco they always have what I want
This is the only place I will shop now when it comes to my aquarium needs. Hali in the aquatics department has been a LIFESAVER! I was in the store every day last week, whether it was to pick up something I needed or to have my water tested. She definitely knows her stuff and was willing to answer all of my questions and reassure me when I had concerns. I bought my plants, betta, and snail from them and I am so happy with the service I received every time I was in the store. I wish I could give more than 5 stars! Thank you so much to Hali for all of her help!!!
Elizabeth made my day...itchy feet, she helped, diet suggestion sounded great to me. A Petco dog trainer by trade. A customer helper and advocate by choice. Ok Fido, get in the car. Let's go for a ride so you can pick out your own toy and chewies! What could be better? Call ahead and get a nice trim and warm bath...and a scarf of course.
Really helpful staff. Surprisingly knowledgeable and passionate about pet care for a chain.
Would give less if I could. Had some boots put on hold for my dog, went in an HOUR LATER! Got treated like a crazy person and a liar for asking for said boots, got told they are sold out, went and looked they were not, kept me at register for over 20 minutes bc cashier couldn’t figure out how to ring up visa gift card. Manager FINALLY stepped in and had no problem running the gift card. Got told to keep the receipt and they threw my Visa gift card away, so getting a refund for the boots that are terrible and over $40 is going to be a challenge. Terrible service, got treated like I was the meanest person in the world. I work two retail jobs and can assure you I was very patient and reasonable through this whole proccess when most people would have simply walked out. No apology was offered for the long wait or the rude service. Not looking forward to this return! Just go to the “other big chain pet store” down the road where they will at least treat you like a person!
Petco Animal Supplies is a US Store based in Omaha, Iowa. Petco Animal Supplies is located at 7110 Dodge St, Omaha, NE 68132, USA.
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